Download the latest WHB-At A Glance for Performance Coaching  

Try ServPoints™ Training Have your BRAND and TEAM Deliver An Amazing Experience in 2011.

FCSI Management Advisory Services are affordable with WHBender & Associates Custom/Flexible MAS solutions. Meet with Bill to right size consulting solutions for your company and situation.

Need accurate Guest Feedback? Contact Mark Netsch, CEO of PerformanceScope on Voice of the Customer 888-941-9005.

Congratulations to Newport Harbor High School for winning 3rd place in culinary competition at ProStart Nationals — CRAEF is proud of you!

Support California ProStart High School Students with a donation to CRAEF!

Ready to become more efficient and more profitable than you ever thought possible?

Most restaurant and foodservice operations suffer from reactive management and have significant barriers blocking performance in one or more operational areas—barriers that severely reduce your ability to successfully compete and grow.

That’s where an independent FCSI consultant will help. Since 1990, W.H. Bender & Associates, a Northern California restaurant consulting firm, has helped hundreds of restaurant operations throughout the country identify and resolve problem areas, achieve all-new revenue levels, and build a brand the competition can’t touch.

Best of all, we’re not like other consultants (and that’s why our clients hire us!) Learn more »