Bill Bender at The Loop Pizza Grill, Jacksonville FL ServPoints Sequence of Service training delivering operating results for The Loop Pizza Grill.

Custom Management Advisory Services FCSI Management Advisory Services are affordable with WHB&A Custom/Flexible MAS solutions.

FCSI World Wide Conference March 2010 Bill Bender and Mark Netsch, President of PerformanceScope, present ServPoints and Guest Satisfaction Measurement.

Congratulations to Newport Harbor High School for winning 3rd place in culinary competition at ProStart Nationals — CRAEF is proud of you!

Boyds Coffee is making a difference in the industry with their support of ProStart — Thank you!

Support California ProStart High School Students with a donation to CRAEF!

Ready to become more efficient and more profitable than you ever thought possible?

Most restaurant and foodservice operations suffer from reactive management and have significant barriers blocking performance in one or more operational areas—barriers that severely reduce your ability to successfully compete and grow.

That’s where an independent FCSI consultant will help. Since 1990, W.H. Bender & Associates, a Northern California restaurant consulting firm, has helped hundreds of restaurant operations throughout the country identify and resolve problem areas, achieve all-new revenue levels, and build a brand the competition can’t touch.

Best of all, we’re not like other consultants (and that’s why our clients hire us!) Learn more »