BAY AREA LIFE: Old Skool Cafe; A YOUTH RUN SUPPER CLUB

April 30, 2015 A terrific example of an Organization and Restaurant Industry Professionals Making a difference with At-Risk Youths @OldSkoolCafe in San Francisco. Please watch the video from Lizzie Bermudez of Bay Area LIFE. This show put a Happy Smile on my face. OldSkool Keep it Going! Enjoy a great meal while making a difference! Old Skool Café is […]

What happens when a city raises its minimum wage 36%? | National Restaurant Association

Source: What happens when a city raises its minimum wage 36%? | National Restaurant Association

Restaurant Water Conservation by Executive Chef John Cox

April 22, 2015 Executive Chef John Cox of Sierra Mar wrote this Blog last week. His idea was so innovative and brilliant I selected it to share as he requested. This is such a Fresh Approach to water conservation and may save more water in California Restaurants than all other programs combined! Kudos to Chef Cox! […]

FREE SPEED OF SERVICE REPORT FROM FOODABLE WEBTV

September 15, 2014 Speed of Service is a critical factor when “delivering brand” to Guests. When and how did I learn about this topic? Long before the National Restaurant Association started ProStart there were some school districts teaching home economics classes in high school. I attended Richard Montgomery High School in Rockville, Maryland.  I decided to take […]

CRA Educational Foundation Board Meeting Update

August 16, 2014 – I have had the honor of serving as a member of the CRAEF board for five years and want to share some of the work the CRAEF board and staff of  CRAEF accomplish. The California Restaurant Association Education Foundation (CRAEF)  is the philanthropic foundation for the California Restaurant Association (CRA). I’m asked […]

Developing a Restaurant Digital Device Policy

  August 12, 2014 Developing a Restaurant Digital Policy Few things can ruin a restaurant guest experience faster than a loud, vocal person on a digital device unaware or oblivious that there is person or party being disturbed. Another area of concern are the multiple beeps, chirps, and notification sounds of devices and apps that […]

The Chipotle Effect – 10 Key Learnings & Leadership 3.0

June 18, 2012 The Chipotle Effect by Paul Barron, the founder of FastCasual.com, is charging up the best-sellers list and I had been eagerly anticipating its delivery. I smiled as my autographed copy arrived last week. It details “The changing landscape of the American Food Consumer and how Fast Casual is impacting the future of […]

W.H. Bender’s Top Ten Books for Restaurant Manager Insight

It is always rewarding to read a book and discover that you have gained valuable knowledge that can be applied in your life or your career. Here are my Top 10 Books for training and learning for anyone in or entering the restaurant industry. These select books are excellent resources for any owner or manager. […]